Does My FamilyTreeDNA Kit Expire?
Worried your DNA kit is too old to use? Good news—FamilyTreeDNA kits don’t expire, but you’ll want to check these details before swabbing.
How Does FamilyTreeDNA Ensure the Security of My DNA Samples? [FAQ]
Learn how FamilyTreeDNA safeguards your DNA samples, the importance of your privacy, and the control you have over your own genetic material.
How to Change Your FamilyTreeDNA Order [FAQ]
Need to change your order? Learn what to do if you ordered a test on the wrong account, shipped a test to the wrong address, or ordered a new test that was supposed to be an upgrade.
FAQ: I Need Help Accessing My Kit
Facing FamilyTreeDNA access issues? Get the assistance you need to regain control of your kit and data.
FAQ: Do I Need To Swab Again if I Upgrade My DNA Test?
You probably don't need to swab again, but if you do, make sure you're taking the right steps before upgrading your DNA test.